• We aim for same day dispatch on all orders received before 2 pm on weekdays. Orders received over the weekend or on national holidays will be shipped the following weekday. If for any reason we are unable to deliver on the time indicated upon checkout, we will notify you and set an updated time of delivery.

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• For domestic orders, when an order is dispatched from a GAP Akis Express shop, the Customer is notified by the courier via SMS. When an order is ready for pickup at a GAP Akis Express shop, the Customer is again notified by the courier via SMS. A Cypriot phone number is needed by the courier company to keep you updated about your order. When the phone number needed by the courier is not provided upon checkout, we will contact the Customer via email or phone to arrange a way to keep the Customer updated about the order. 

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• For international orders, when an order is dispatched, a tracking number will be sent to the Customer which he can use on the Cyprus Post website (https://www.cypruspost.post/en/track-n-trace-results) to track the order.

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• Upon delivery please check that all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "damaged" and it is your right to ask that they are returned. If the products are damaged in transit and not signed for as such, the Supplier cannot accept any liability and the item will not be replaced or reimbursed. 

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• Force Majeure: The Supplier will not be liable for failure or delay to perform its obligations, if such failure or delay is caused by events outside of the Supplier's reasonable control. The term "Force Majeure" includes but not limited to natural disasters, breakdown of machinery, strikes, riots, revolts, hostilities, war, crime, regulations of any government, inability to use any transport or telecommunication. The Supplier shall be suspended or extend time to wholly or partially perform its obligations as long as such event continues.

 

Terms of Use

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• Personal Data: By using the Website, there are specific services and functions that require the collection and process of your personal information. Such services and functions include commenting, mailing, signing up, submitting to newsletter and placing an order. The Supplier may collect and process Customer's information like name, email, phone number, address to perform obligations on Customer's concern and to optimize the Website. If at any time you wish to have such personal data erased, altered or made known to you, it is your right and you shall so request. 

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• Privacy: The Supplier shall not pass personal data collected through the Website to third parties without the user's prior concern. However, it shall be to the Customer's concern that personal data are passed to third parties only for the purposes of delivery or safe payment for a product. 

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• All orders on www.stay-k.com are bound by the contract explained in our Terms & Conditions.

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